Good experiences should be easy to understand.
Our promise to youAt Rhongoods, we respect your privacy and aim to be clear about how your information is used. This policy applies to rhongoods.com, our services, and purchases made through our store.
Information we collect
When you place an order, contact us, subscribe to our newsletter, or browse our site, we may collect your name, email address, delivery details, order history, and messages you send to us. We also receive basic device and usage information needed to keep the site secure and improve the shopping experience.
How we use your information
- To process, deliver, and support your orders.
- To communicate with you about purchases, service updates, and requests.
- To send marketing emails when you have opted in. You can unsubscribe at any time.
- To protect our store, prevent fraud, and improve our products and website.
Sharing and security
We share only what is needed with FormSubmit to deliver order requests, contact messages, newsletter signups, and order-update enquiries to our store inbox, and with delivery partners when arranging an order. We do not sell your personal information. We use reasonable administrative and technical safeguards, though no online service can promise absolute security.
On this browser
Your cart, wishlist, comparison list, local profile, and submitted request history are stored in your browser. Your profile is not a verified online account and does not sync across devices. Delivery addresses are submitted through FormSubmit and are not kept in the local profile. No online payment or password is collected.
Your choices
You can unsubscribe from marketing messages, request access to the personal information we hold about you, or ask us to correct or delete it where applicable. Email info@rhongoods.com for help.
Contact
Questions about this policy can be sent to info@rhongoods.com. We may update this policy from time to time and will post the new date above.